Hello Mr.Naomi.
We sincerely apologize for the inconvenience caused.
Please have a look at this article to fix the issue: http://avgread.me/1cOKH7I .
If that doesn't work please follow the instructions below
1) First step is to use AVG Remover tool based on your operating system ( http://support.microsoft.com/en-us/kb/827218 ) and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: http://www.avg.com/us-en/utilities
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
4) To install the program AVG Internet Security please have a look at this article: http://avgread.me/1DXPL5z .
This should resolve your issue. Please let us know here your results. Thank you.
Hello - My laptop is showing Web Partially Protected - You are not fully protected! I click on the Fix Now buttong and nothing happens. I click on the Update now button and a message comes up Update failed. I'm concerned - how do I fix? I did a complete scan of my computer - but no viruses. Could it be the Window 10 reminders that keep popping up wanting me to download Windows 10 - which I am not going to do. I have Windows 8. Please help - as I do not want to go out on the internet if I am only partially protected. My laptop is barely a year old!
Hello Mr.Naomi.
We sincerely apologize for the inconvenience caused.
Please have a look at this article to fix the issue: http://avgread.me/1cOKH7I .
If that doesn't work please follow the instructions below
1) First step is to use AVG Remover tool based on your operating system ( http://support.microsoft.com/en-us/kb/827218 ) and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: http://www.avg.com/us-en/utilities
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
4) To install the program AVG Internet Security please have a look at this article: http://avgread.me/1DXPL5z .
This should resolve your issue. Please let us know here your results. Thank you.
We sincerely apologize for the inconvenience caused.
Please have a look at this article to fix the issue: http://avgread.me/1cOKH7I .
If that doesn't work please follow the instructions below
1) First step is to use AVG Remover tool based on your operating system ( http://support.microsoft.com/en-us/kb/827218 ) and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: http://www.avg.com/us-en/utilities
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
4) To install the program AVG Internet Security please have a look at this article: http://avgread.me/1DXPL5z .
This should resolve your issue. Please let us know here your results. Thank you.