Have uninstalled and reinstalled AVG and problem still there. I expected this as it is a problem on two computers. I have added Webplus X8 as an allowed application in AVG settings and added the webplus data folder with.html files to the exclusions in AVG settings - still not fixed. Internet connection sharing mode is enabled and connections are private where it lets me change them.
Yes, just the same. The application starts but when I try to export content to a disk folder it freezes. If I disable AVG and restart the web plus application it works fine. Web plus does not appear in the blocked apps list and I have added it to the allowed apps list - still the same.
Hi Paul,
Thank you for reaching out to us.
In this case, I kindly request you to change the network profile to Private and enable "file sharing and allow remote connection" in the System Rules using this article.
If the issue still persists, check whether the software is added to the Blocked Apps in Settings -> General.
Keep us posted.
Done that, still the same. If it is significant, the application is freezing when it tries to export files to a disk folder. These are .html files.
Paul, we request you to reinstall the AVG program and check for the issue again.
Keep us posted.
What's the easiest way to reinstall AVG? Your website only has option to buy again.
Hi, when I change network profiles to private and enable file sharing and remote connection to enabled, then I click away and back again they reset to the original settings. There is no 'OK' button or 'confirm' button.
Thank you for reaching out to us.
In this case, I kindly request you to change the network profile to Private and enable "file sharing and allow remote connection" in the System Rules using this article.
If the issue still persists, check whether the software is added to the Blocked Apps in Settings -> General.
Keep us posted.
Keep us posted.
To enable it : Open AVG Internet Security - Menu - Settings - Full protection (left pane) - Enhanced firewall - Check 'Internet connection sharing mode' to enable it.
Yes, just the same. The application starts but when I try to export content to a disk folder it freezes. If I disable AVG and restart the web plus application it works fine. Web plus does not appear in the blocked apps list and I have added it to the allowed apps list - still the same.