Web protection aftes reboot

Hello Annelise,
I can see that you have already contacted our chat support team. They have sent you an email, please follow the email instruction to reinstall the AVG Internet Security, you can also contact our chat support team again.
Best regards,
Alok.

I have now startet the system several times, but it continues being red in the "web and mail" protection. I can´t turn the buttom on, so it´ll stay green. It starts green and then in just a second i turn red again.

I can´t activate the web shield, so how do I?

Yours sincerely Annelise

Hello Annelise,
I can see that you have already contacted our chat support team. They have sent you an email, please follow the email instruction to reinstall the AVG Internet Security, you can also contact our chat support team again.
Best regards,
Alok.