Hi Hari,
Here is the screenshot:
Hi there,
I've just updated my Mac to Monterey and upon checking my AVG protection I found out that web shield and e-mail shield are off although AVG has Full Disc Access. The explanation given (unfortunately I cannot upload a screenshot) is that my "Mac did not load our (AVG) extensions". Any attempt to solve the issue was fruitless. Any thoughts how to bypass the problem?
Cheers,
Marco S.
Hi Hari,
Here is the screenshot:
We're glad to know that the issue has been fixed.
We appreciate your effort taken to resolve this matter.
Please monitor the status and keep us posted.
For further queries or need assistance, feel free to contact us.
Have a great day, stay safe!
We're sorry to know that you're unable to check the article which I shared you before. In this case, please copy the link address and try accessing on your alternative browsers and check if it helps.
If you still face any difficulties or need more assistance, we will certainly help you with the additional support to resolve this problem.
Thank you,
Thank you for sharing the screenshot, Marco.
Did you try to uninstall and reinstall AVG AntiVirus program on your Mac and check?
If not, please follow the previous steps on how to uninstall and reinstall AVG on your Mac and also allow permissions.
Thank you and keep us updated.
Hi Hari,
Thanks for the help, I,ve followed the instructions and reinstalled AVG again. Web and e-mail shield are both working now.
Cheers,
Marco