Hello Rodrigo.
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to access websites when webshield is enabled.
We will certainly check and help you.
Please confirm us whether you are facing the issue in particular browser or in all the browsers.
Please repair AVG Internet Security and check if that helps. Please refer to the below article to repair AVG Internet Security.
https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus
After repairing the program, please reboot the PC to apply the changes.
Thank you and keep us updated.
Hello,
I just purchased the AVG antivirus for my new computer. The issue is that after the installation I cannot browse the internet. I try to reach any page and it's blocked.
I just disabled the web shield so I can even reach this page to be in touch with you. But it's not the idea to be on the internet having the antivirus disabled…
Could you please provide support?
Hello Rodrigo.
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to access websites when webshield is enabled.
We will certainly check and help you.
Please confirm us whether you are facing the issue in particular browser or in all the browsers.
Please repair AVG Internet Security and check if that helps. Please refer to the below article to repair AVG Internet Security.
https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus
After repairing the program, please reboot the PC to apply the changes.
Thank you and keep us updated.
We are glad to know that, Rodrigo.
Please feel free to reach us again if you need any other help with AVG.
Thank you.