Web Shield turned off

AVG Protection
3

Hello Harald,

I understand the inconvenience.
I have sent an email for you to provide the requested information to deal with this issue.
If the email is not found in inbox do check in spam and junk folders.
Once we receive the requested information from you, will assist further on this matter.

1

It's not possible to turn on Web Shield on a Mac (tried reinstall several times)?

2

Hello Harald,

I understand the inconvenience.
I have sent an email for you to provide the requested information to deal with this issue.
If the email is not found in inbox do check in spam and junk folders.
Once we receive the requested information from you, will assist further on this matter.