Web Shield turned off

Hello John,

I apologize for the inconvenience. Please repair AVG Internet security http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status.

Seemingly out of the blue, my Web Shield turned off.  It says "You are not protected. AntiVirus extensions turned off. Please allow them in system preferences" 

When I click on "fix all", it opens the system preferences window, it says that a AVG download was blocked, and has a button next to it that says "allow".  But I'm unable to allow the failed download, the button doesn't seem to be working.

Anyone had this problem?  If so, how did you fix it?

Hello John,

I apologize for the inconvenience. Please repair AVG Internet security http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status.

Hi John,

In case you're also experiencing the same issue on a Mac, I suggest you follow the steps provided above as the step provided by Bhuvaneswari Vairavan is for Windows OS.

Hi Adrian,

Thank you for reaching out to us with your concern.

I request you to reinstall the AVG Anti Virus for Mac and check if that resolves the issue. Here are some articles with the steps to reinstall your AVG Anti Virus for Mac:
Uninstalling AVG AntiVirus for Mac
How to download and install AVG AntiVirus for Mac

Hi ,
Is there a fix for exactly the same problem of the web shield turned off for Mac ?