Web Shield will not turn on

Hello Jacqueline,

I will check this for you.

Please share us the screenshot http://avgclick.me/getscreenshot of the error message you receive to assist further.

Do you have any other security software installed on your computer?

Web Shield will not turn on, I press the button and it immediately seems to switch back off. I have used the advice on other threads and have run a "repair" but this hasn't worked. Help please

Hello Jacqueline,

I will check this for you.

Please share us the screenshot http://avgclick.me/getscreenshot of the error message you receive to assist further.

Do you have any other security software installed on your computer?