Web Tune Up and PC Tune Up

AVG Protection
5

Hello Kathy,
Yes, AVG Web TuneUp (Only free version available) and AVG PC TuneUp (Paid/trial version available) are two different applications. May I know if you're receiving expiry pop-ups regarding AVG PC TuneUp or AVG WebTuneup?  If possible, please share a screenshot of the expiry message to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

6

Hi Alok, thank-you for replying.

I just activated my product key today and the pop up which came up said tune-up and now it says expires in 425 days instead of the 65.

I had paid for the PC tune up but did not activate it with entering the product key number.

Can I uninstall Web tune up?

Thanks,

Kathy

1

Is AVG web tune up and PC tune up two different things?

I recently renewed a subscription for the latter ($44) and I get daily pop ups reminding me to renew in 65, 64, 63, etc. days. 

I am thinking it's the web tune up program listed on my computer since I just renewed (and paid) for a renewal of PC tune-up (1/31/18).

The web tune-up's last date listed for install was 2/6/17.

I am so confused!

Thanks for your help.

Kathy

3

Hello Kathy,
Yes, AVG Web TuneUp (Only free version available) and AVG PC TuneUp (Paid/trial version available) are two different applications. May I know if you're receiving expiry pop-ups regarding AVG PC TuneUp or AVG WebTuneup?  If possible, please share a screenshot of the expiry message to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

4

Yes, Kathy. You can uninstall AVG Web TuneUp from control panel as suggested in this article. And, I could not find any active AVG subscription registered with the email address you used to contact us here. I'd request you to contact our technical support team ( http://avgclick.me/AVGtechnical ) to validate your account information and get help to activate AVG PC TuneUp.

2

Hi Alok, thank-you for replying.

I just activated my product key today and the pop up which came up said tune-up and now it says expires in 425 days instead of the 65.

I had paid for the PC tune up but did not activate it with entering the product key number.

Can I uninstall Web tune up?

Thanks,

Kathy