When I opened the AVG removal .exe on May 28 he only thing listed for removal was AVG ZEN, so I did nothing and just closed the program and did nothing more that day. When I went back to the removal tool today, May 30, there was "nothing" listed for removal, not even AVG ZEN. I t was just blank.
When I went back to my desktop, the Avg desktop icon was missing. I also could not find "AVG" IN Windows "start all programs" so I went to Windows "start search" and found AVG ULTIMATE.
I clicked on that and found that I had to completely reinstall AVG ULTIMATE, and run the complete setup. Now when I open AVG, all I have is INTERNET SECURITY and PC TUNEUP. There is no WEB TUNEUP.
I stilll have my original problem that WEB TUNEUP is not enabled in Firefox. How do I get WEB TUNEUP back without paying for it again?
When I went to Programs and Features there was no "AVG Web Tuneup" listed, just "AVG Pc Tuneup", so I uninstalled that. Apparently that was a mistake because when I opened AVG, it still showed "AVG Web Tuneup" enabled in my deault Browser: "Internet Explorer", and now I cannot even reinstall 'AVG Pc Tuneup' without buying it again. I also checked Revo Uninstaller which I have installed on my computer and there was no Avg Web Tuneup there.
Hello Robert,
We are sorry to know that, we suggest you to uninstall and re-install Web TuneUp to get this fixed. Follow the below instructions to uninstall AVG Web TuneUp :
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select "AVG Web TuneUp" in the list of programs.
Click the Uninstall or Change/Remove button.
Select Uninstall.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Re-install AVG Web TuneUp from Zen, click on Open browser and enable AVG Web TuneUp from Firefox. Let us know if you require further assistance. Thank you
Internet Explorer. How can I change this to Firefox? I never use Internet Explorer
When I opened the AVG removal .exe on May 28 he only thing listed for removal was AVG ZEN, so I did nothing and just closed the program and did nothing more that day. When I went back to the removal tool today, May 30, there was "nothing" listed for removal, not even AVG ZEN. I t was just blank.
When I went back to my desktop, the Avg desktop icon was missing. I also could not find "AVG" IN Windows "start all programs" so I went to Windows "start search" and found AVG ULTIMATE.
I clicked on that and found that I had to completely reinstall AVG ULTIMATE, and run the complete setup. Now when I open AVG, all I have is INTERNET SECURITY and PC TUNEUP. There is no WEB TUNEUP.
I stilll have my original problem that WEB TUNEUP is not enabled in Firefox. How do I get WEB TUNEUP back without paying for it again?
We appreciate all your efforts. As the AVG Web tuneup is not listed in the control panel, we request you to run the AVG remover to remove the AVG Web Tuneup. Here is the link: http://download.avg.com/filedir/util/AVG_Remover.exe
Once you run the tool you can select the AVG Web Tuneup when it prompts for the programs to remove and restart the PC.
Please follow the instructions and contact us for further help.
Thank you.
Hello Robert,
Thank you for the information.
In this case, we request you to get our additional support help in fixing the issue with AVG Web TuneUp.
We have sent the email instructions to get the additional support.
Please check for the email on spam and junk folders if it is not present in the inbox.
We are sorry to know that, we suggest you to uninstall and re-install Web TuneUp to get this fixed. Follow the below instructions to uninstall AVG Web TuneUp :
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select "AVG Web TuneUp" in the list of programs.
Click the Uninstall or Change/Remove button.
Select Uninstall.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Re-install AVG Web TuneUp from Zen, click on Open browser and enable AVG Web TuneUp from Firefox. Let us know if you require further assistance. Thank you