Webcam notworking on my laptop

[Veeramani_Sivakumar]

Hello Russell,

We will check and help you to resolve it.

• Do you get any error message while you turn on Webcam?
• Please confirm the operating system installed in your device. 
• Have you tried to disable AVG program and check the status?
• If you get any error, please share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of it.

Keep us updated. Thank you.

[Russell_Crosby]

I am using AVG Internet Security, VPN and Tuneup.  Can someone help me resolve this? I am not sure that the AVG software is the problem but need help figuring it out.

[Veeramani_Sivakumar]

Hello Russell,

We will check and help you to resolve it.

• Do you get any error message while you turn on Webcam?
• Please confirm the operating system installed in your device. 
• Have you tried to disable AVG program and check the status?
• If you get any error, please share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of it.

Keep us updated. Thank you.