Webshield and email will not turn on in avg free trial on my laptop

Hello Kim,

I apologize for the inconvenience. To fix this issue we need to reinstall it with the new updated version 17.7.3032. Please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG Free by running AVG Remover and AVG Clear tool.

After uninstallation, please follow the article to install AVG Free http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free.

Note: Before starting the installation, please select "Basic protection" to install AVG Free.

If you face any difficulties, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of AVG dashboard to assist further.

I have been using the AVG FREE and suddenly i noticed the webshield/email protection is off, I go into components and turn it on, restart computer and then when it comes back on, the webshield is off again. I uninstalled it and reinstalled it, no luck. nothinhg happens when i hit the fix button obviously.

Hello Kim,

I apologize for the inconvenience. To fix this issue we need to reinstall it with the new updated version 17.7.3032. Please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG Free by running AVG Remover and AVG Clear tool.

After uninstallation, please follow the article to install AVG Free http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free.

Note: Before starting the installation, please select "Basic protection" to install AVG Free.

If you face any difficulties, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of AVG dashboard to assist further.