WebShield blocking all attachments

AVG Protection
3

Hi Richard,

We are sorry to hear this.

We will help you to resolve the issue.

Please share us the screenshot of the URL message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

1

Webshield has started blocking all dowloads of attachments saying the URL is on a blacklist but it appears to be the URL of my mailbox. I have important legal and other documents I need to be able to access soon. What can I do to stop this problem?

2

Hi Richard,

We are sorry to hear this.

We will help you to resolve the issue.

Please share us the screenshot of the URL message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.