Hello Amelie,
We're sorry for the inconvenience caused.
To get further assistance, we request you to submit the request to our mobile team by following below mentioned steps:
1) Click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
2) Select the option as "YES" and the operating system as "ANDROID"
3) Fill in the details and click on the option "answer via email"
4) Once your request is submitted you will be getting the prompt answer via email from our mobile team.
Thank you.
This is what bus happening to me too.
Hi, every time a scan is performed, a risk is found with the webshield being disabled. And everytime I follow the instructions to go to settings, accessibility, and to enable the webshield protection for AVG antivirus. But after a few minutes the webshield access disables itself automatically. I already tried to uninstall and reinstall the app and I checked that AVG has all the permissions and is allowed to overwrite over apps. It still doesn't work. Every week when the automatic scan is programmed, the same issue reappears, I don't know what else to do.
Hello Amelie,
We're sorry for the inconvenience caused.
To get further assistance, we request you to submit the request to our mobile team by following below mentioned steps:
1) Click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
2) Select the option as "YES" and the operating system as "ANDROID"
3) Fill in the details and click on the option "answer via email"
4) Once your request is submitted you will be getting the prompt answer via email from our mobile team.
Thank you.
This is what bus happening to me too.