Website not opening

03/30/2024

Dear AVG,
1.  I recently started continuously getting this popup.  "Threat secured.  We've safely aborted connection on browser-update.avg.com because it was infected with URL:Blacklist".  On the bottom right, I have received 16 of these same popups.  This occurs when I turn on my computer.  I am running Windows 10.  
2.  I saw a previous similar question, but I had to log in to get the full question.  When I login, it sends me to a "Welcone" page.  I click on "Customer Support", pose my question and it reads I have to sign in - a continuous loop.
What is going on?
WilliamUser-added image

03/30/2024

Dear AVG,
1.  I recently started continuously getting this popup.  "Threat secured.  We've safely aborted connection on browser-update.avg.com because it was infected with URL:Blacklist".  On the bottom right, I have received 16 of these same popups.  This occurs when I turn on my computer.  I am running Windows 10.  
2.  I saw a previous similar question, but I had to log in to get the full question.  When I login, it sends me to a "Welcone" page.  I click on "Customer Support", pose my question and it reads I have to sign in - a continuous loop.
What is going on?
WilliamUser-added image

Hello Sushanta,

We are sorry for the inconvenience caused. We will check and help you to resolve it.

  • Could you please share us the screenshot of block message which you received on AVG Secure Browser?
  • Please confirm the operating system installed in your device.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

Hello Sushanta,

We are sorry for the inconvenience caused. We will check and help you to resolve it.

  • Could you please share us the screenshot of block message which you received on AVG Secure Browser?
  • Please confirm the operating system installed in your device.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

On opening of avg browser
Pop up message showing below:

"avg has blocked access to https:/browser-update.avg.com/ because one of the…