Website problems

Hello Bianca,

We are sorry to know this.
We will check and help you to fix this issue.
May I know in which browser you are facing this issue?
Please confirm whether you are facing this issue on Windows PC or mobile phone?
Are you using a free version of AVG or paid version?
If possible, please share us the screenshot of website does not work along with error message in order to understand better and resolve it.
For taking a screenshot, please refer to this article: https://bit.ly/3sYkIWf
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

I have my business website (email) that doesn't work anymore since two weeks. I can't see what the problem is and i think it is something with the proxy server. 

Other people on their computer don't have any problems to go to that website 2birdsmedia.nl/roundcube

On my phone i have the same problem until i shut down the wifi.

maybe someone could help me.

Hello Bianca,

We are sorry to know this.
We will check and help you to fix this issue.
May I know in which browser you are facing this issue?
Please confirm whether you are facing this issue on Windows PC or mobile phone?
Are you using a free version of AVG or paid version?
If possible, please share us the screenshot of website does not work along with error message in order to understand better and resolve it.
For taking a screenshot, please refer to this article: https://bit.ly/3sYkIWf
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

Thank you for sharing the screenshot, Bianca.

Let's reinstall your AVG Secure Browser & check if the issue persists.
Refer to the below articles to reinstall your AVG Secure Browser:

  1. Uninstalling AVG Secure Browser
  2. Reinstalling AVG Secure Browser

Note: While uninstalling, please uncheck the "Also delete your browsing data" option.
Let us know if the issue still persists after reinstalling your AVG Secure Browser.

User-added image

I have Chrome - AVG Secure Browser
Paid version.

On Windows PC and Mobile… when i have the WIFI on. I Don't know if it is because of AVG or the WIFI… but i'm searching for a solution in everything. Hope you can help.