Hello Carolyn,
Thank you for reaching AVG Support Community.
We're glad to clarify this to you.
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Thank you for your understanding.
My AVG Antivirus Icon reads free. However, I received this message. We tried to charge you for the upcoming subscription period but failed. Please double-check the funds and limits on your payment method, or we may cancel your subscription.
Hello Carolyn,
Thank you for reaching AVG Support Community.
We're glad to clarify this to you.
As it is not recommended to share your order/subscription, account information over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.