Hello Sophie,
I can definitely see how frustrating this would be. Please refer to the instructions in this article http://support.avg.com/SupportArticleView?urlname=What-to-do-when-AVG-detects-harmless-applications-or-websites on how to submit a sample to our developers so they can analyze your website and add it to our white list.
And so…? Any other way to submit my request for website false flagging please?
I tried AGAIN. With a different computer. It still does not work.
Can I please have support on this?
All I want is to get my website's address cleared from your false flagging list. The address is the following: http://lesaventuresdesophie.com/
My website has been flagged by AVG's antivirus. I have checked for malware. I installed and ran SUCURI which came back all clean. I checked from another antivirus as well and results were clean too. Could you please fix this and remove my wesbite from the untrusted list?
The address is the following: http://lesaventuresdesophie.com/
Looking forward to reading from you.
Sophie
Sophie, Just tried (https://secure.avg.com/submit-sample.tpl-stdfull) on Google Chrome browser & it's working.
AVG Guru
And so…? Any other way to submit my request for website false flagging please?
I tried AGAIN. With a different computer. It still does not work.
Can I please have support on this?
All I want is to get my website's address cleared from your false flagging list. The address is the following: http://lesaventuresdesophie.com/
You're welcome Sophie, and I appreciate your effort in providing us with the valuable information. I have passed the requested information to our senior team, we will contact you once we receive a reply.
Best regards,
Alok.
Sophie, Also this AVG webpage (https://secure.avg.com/submit-sample) minus .tpl-stdfull appears to be working OK.
AVG Guru
I still get an Access Denied message on this link as well.