Jan, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Jan,
We regret for the inconvenience caused. In order to assist you better, please let us know whether you are facing same issue in all the browsers in your PC. Also, please let us know if there is any particular website that redirects to another website. If possible, please provide us the screenshot using the steps provided in this link http://avgread.me/1aZxsAV .
Thank you.
This advice sems somewhat weak as I am sure this malware or virus is quite common. Please just give some clear advice on how to remove it and also how to prevent any further infections. I am very reluctant to follow links from other websites as they all seem to want you to download some other software. Can AVG advise what the best virus removasl tool is?
I just don't know how to proceed or what to do next :'(
Edwin, Please continue posting in that your personal topic.
AVG Guru
I request you to start uninstalling all unknown and weird programs that you see on your computer.
Also start removing the unnecessary add-ons, searchbar, toolbar, plugins and extensions from your browsers.
Reset the browser once and check whether the issue persists.
If the issue persists, do let me know whether you are using free, trial or paid version of AVG Antivirus.
This advice sems somewhat weak as I am sure this malware or virus is quite common. Please just give some clear advice on how to remove it and also how to prevent any further infections. I am very reluctant to follow links from other websites as they all seem to want you to download some other software. Can AVG advise what the best virus removasl tool is?