Well, this is embarrassing

Hello Nicola.
Please note that AVG user interface will not open in safe mode as only essential services for Windows are started in safe mode.

Please disconnect all the external devices (mouse, keyboard, printer) to your PC and reconnect them. If you have a system restore point created when every thing was working fine, we'd recommend to restore the settings to that date.

Hello Nicola.
Please note that AVG user interface will not open in safe mode as only essential services for Windows are started in safe mode.

Please disconnect all the external devices (mouse, keyboard, printer) to your PC and reconnect them. If you have a system restore point created when every thing was working fine, we'd recommend to restore the settings to that date.

Hi everyone,

My laptop went into standby for a few days whilst i had pages still open in skyscanner etc. When trying to log in today the keypad has stopped working properly, the keypad letter and numbers are all jumbled, even the back space. When logging in today I could only do so using the top row of numbers not the keypad on the right. A message on the side of the screen kept appearing when I hit zero saying "Your PC can"t project to a different screen"  When logged in a message came up saying Microsoft Word was preventing a restart… I opened Avg, it said the PC needed to restart, so i did that. Then logged back in the same way. Then ran a scan with my Avg and it said everything was fine. Then I restarted in Safe Mode and I am currently trying to run Avg again to scan the computer in safe mode however a message comes up everytine saying "Well, this is embarrassing… We've run into a problem and need to restart your antivirus."

No idea what to do next. Any help would be appreciated, thanks

Nicola