Hi Jim,
We apologize for the inconvenience caused due to the AVG Interface. We suggest you to try repairing http://avgread.me/1BVxDSY the AVG and AVG Protection and check once. If issue persists, please attach us the screenshot http://avgclick.me/getscreenshot of the error message. Also, remove any conflicting Anti Virus like McAfee, Kaspersky or Norton.
Thank you!
Iwhen I switched on my laptop it said I have two avg anti virus running and it was in I think passive mode and wanted me to delete one which I have.
it said I was up to date and required a restart which again I did. A message has come up saying well,this is embarrassing we have run into a problem,please restart which I have done twice with no change. It says I should contact customer care.can you please advise.
Jim, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru