Hi Dave,
This isn't the experience we want you to have. We'd like to look into this & help you.
Please ensure that the AVG program has the latest patches applied to it.
Open AVG program - click on refresh icon beside virus definitions, at bottom right corner - Restart computer after successful update & check.
If issue persists, please submit a false positive request by visiting this link.
Can somebody please explain to me why AVG has declared my own website, which I know to be legitimate and clean to be a phishing threat?
(Url removed)
I'm trying to build a business here and I don't need garbage a web shield blocking my work, which I have poured endless hours into.
Hi Dave,
This isn't the experience we want you to have. We'd like to look into this & help you.
Please ensure that the AVG program has the latest patches applied to it.
Open AVG program - click on refresh icon beside virus definitions, at bottom right corner - Restart computer after successful update & check.
If issue persists, please submit a false positive request by visiting this link.
Everything is up to date. This is not just affecting me. I have friends with AVG also and it's blocking my connection at their end too.
I've submitted a false positive request. I demand that it is rectified immediately. This is ruining my business and my website's reputation before it's even got off the ground. I dread to think how many other potential visitors have been blocked by this piece of garbage software and put off ever visiting again. I demand answers.
Thank you for writing back to us, Dave.
we are sorry for the inconvenience that you experienced.
In order to analyze the website, we request you to submit the URL for analysis through this website. https://www.avg.com/false-positive-file-form
If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through update.
You will also get the status updated via email.
Thank you.