I keep receiving a message about HTML:Script-inf [Susp] infection when visiting some websites. Here is the identifier of the error I recently received: 0640a063420b/2024-02-29T10:19:26.688Z.
What could be the problem that triggered this warning from the website? I am confident that the site is safe. However, I continue to receive the infection warning and cannot access the site.The issue is not only happening to me, so it's definitely not my PC causing it.
Hello Alex,
You've reached the AVG community support forum.
We'll certainly look into this and answer your queries.Before we proceed, would you be so kind as to share us a few screenshots of the threat pop-ups you're referring to?
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Refer to the below article for detailed instructions to capture a screenshot:
https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
Does the threat pop-up appear when you're trying to access a particular website using a certain browser or irrespective of them?
Awaiting your response.
Hello Alex,
You've reached the AVG community support forum.
We'll certainly look into this and answer your queries.Before we proceed, would you be so kind as to share us a few screenshots of the threat pop-ups you're referring to?
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Refer to the below article for detailed instructions to capture a screenshot:
https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
Does the threat pop-up appear when you're trying to access a particular website using a certain browser or irrespective of them?
Awaiting your response.