Hello Mike,
We realize this must be upsetting, but we would like to clarify the differences between our products.
You have subscribed for AVG Internet Security - Unlimited Devices (1 year) and it is valid till 21st June 2019.
This product doesn't have a license number and its activation is by entering AVG my account credentials.
AVG Internet Security is designed to provide advanced protection for your PC from viruses and threats.
The clean up (6 GB) result was actually found for improving the performance of your PC and it can be done only by AVG PC TuneUp.
To fix the performance issues, it is necessary to purchase the subscription for AVG TuneUp.
If not, you can just ignore the performance issues found during Internet Security scanning.
I just updated my free avg to avg internet security(UNLIMITED) for 1 year. It doesnt seem to have any more protection than the free version. On the main page it offers pc tune up. I click it to run and a pop up comes up and it wants more money to have that performed, hhhmmmm. it said that I have over 6 gb. of issues(clean up), imagine that. What the hell did I buy ?
Apparantly its not unlimited. Now I have to figure out how to cancel this avg as it doesnt seem to have anything more than the free cersion. Does anyone know how I can cancel what I just paid for. I will go back to the free version. In myopinion this is just a scam to make you buy more.
It looks like there is activation issues with Internet Security. Let us fix it.
Open AVG Internet Security interface. Click on "My AVG–>My Subscriptions".
Click on Log out and select "Log in" to enter your AVG my account credentials.
Wait for 2-3 minutes to check whether it activates the subscription.
Keep us informed about the status.
Hello Mike,
We realize this must be upsetting, but we would like to clarify the differences between our products.
You have subscribed for AVG Internet Security - Unlimited Devices (1 year) and it is valid till 21st June 2019.
This product doesn't have a license number and its activation is by entering AVG my account credentials.
AVG Internet Security is designed to provide advanced protection for your PC from viruses and threats.
The clean up (6 GB) result was actually found for improving the performance of your PC and it can be done only by AVG PC TuneUp.
To fix the performance issues, it is necessary to purchase the subscription for AVG TuneUp.
If not, you can just ignore the performance issues found during Internet Security scanning.