Hello Kathryn,
We are sorry for the inconvenience caused.
We request you to login to the AVG My Account in the below link: https://myaccount.avg.com/us-en/my-account-login.
If you face any issues, please do send us the screen shot with the error message so that we can check with that.
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
We see that the AVG Antivirus is about to renew and so the notification email has been sent to you.
You can contact our AVG technical support in the below link to renew the AVG Antivirus with an discount offer: https://support.avg.com/support_tech_chat?l=en
Thank you.
Can't find my account I got a email from you telling me that it was time to update it and I can't find it.
Kathryn, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Kathryn,
We are sorry for the inconvenience caused.
We request you to login to the AVG My Account in the below link: https://myaccount.avg.com/us-en/my-account-login.
If you face any issues, please do send us the screen shot with the error message so that we can check with that.
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
We see that the AVG Antivirus is about to renew and so the notification email has been sent to you.
You can contact our AVG technical support in the below link to renew the AVG Antivirus with an discount offer: https://support.avg.com/support_tech_chat?l=en
Thank you.