Will AVG stop this false reporting once and for all! I use avg on my personal computer and it's now misready Zimbra email - even if it's on a local network - NOT a public one - I know that we can apply to have it whitelisted, but the only reason I can see is that it's a self signed certificate - and has NEVER ever shown up prior to today. The only reason I can see is that avg has created a bad signature that has caused this to occur.
I would be very interested in finding out if your issue has been resolved. I am also receiving this exact threat detection aborted box from AVG as the other posters above have submitted, and I am only receiving it when I access Zimbra email. AVG is telling me by phone that I have to pay extra to have them delete various things from my computer and do driver updates to ensure that I don't have a trojan coming in to my computer that AVG premium is unable to find even after I have scanned my computer numerous times.
Thank you
It's AVG version 18.5.3059. It has the most up to date definitions. I recently re installed it.
Here is a screen shot of the message.
Just to report that I am now experiencing this same problem - same AVG alert message as per the image that Will Jessop posted, except mine says…
"AVG aborted connection on x.refban.com because it was infected with URL:Mal"
then scan computer, but then it keeps re-occurring. So I was looking for answers to what has caused this, and was directed to this support page.
Did you find a cause or solution back in December?
Did anyone try this page link that was suggested in the last post ?..
https://althow.com/what-is-url-mal-how-to-remove-url-mal-virus/
Feel a bit reluctant to try anything like that until have more info.
Hi, URL:Mal is a specific avast detection, if you are not able to remove this notification you must read this article, about how to remove URL:MAL > https://althow.com/what-is-url-mal-how-to-remove-url-mal-virus/
Carole,
Sorry, this might be a false positive. We request you to update your AVG Antivirus/ Internet security and check if it helps.
If the issue persists, collect screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of it and provide us the version and name of AVG you have installed, full path of detection by clicking on "See Details" at the bottom right corner of that popup to check and assist you further.
Hello Will,
I apologize for the inconvenience. Please provide the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of the threat message to check and assist further.
Hello, we want to communicate the this panel doesn't give a correct feedback after inserting an analysis request (https://www.avg.com/submit-sample). Can you answer us, please ? Thanks.
We have used all the browsers.
Thanks
I get the same screen blocking my access to this site: http://perkinsrestoration.com/
but there is no virus. I can access this site with no problems when AVG is disabled. False positive. Please fix. I have latest virus definitions.
Hi There
I have AVG on my laptop and the same message happens on www.hyas.com as they are a cyber security company they will not thank you AVG if its a false postive…
Hi I am currently being blocked from a site I regularly use. I get a popup of avg saying the site is infected with URL:MAL. What is this? Is this actual threat or false flag?
Carole,
Sorry, this might be a false positive. We request you to update your AVG Antivirus/ Internet security and check if it helps.
If the issue persists, collect screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of it and provide us the version and name of AVG you have installed, full path of detection by clicking on "See Details" at the bottom right corner of that popup to check and assist you further.
Hello Everyone,
Will AVG stop this false reporting once and for all! I use avg on my personal computer and it's now misready Zimbra email - even if it's on a local network - NOT a public one - I know that we can apply to have it whitelisted, but the only reason I can see is that it's a self signed certificate - and has NEVER ever shown up prior to today. The only reason I can see is that avg has created a bad signature that has caused this to occur.
Hello Will,
Thank you for providing the screenshot. Your post is appearing and we can see that. If you think AVG wrongly detected a URL or Tracking as harmful, please submit it to us for analysis using this form False Positive File Form. In the mean while, please add the URL to AVG Exception list AVG Antivirus: General Settings (AVG ▸ Menu ▸ Settings ▸ General ▸ Exclude files or websites from scanning) and then browse the website.
It seems you are facing issues with downloading the attachments from web mail (chrome browser) . Are you able to download these attachments via email client?
We would like to check with it. Please share the screenshot of that threat detection message along with full path.
Click on "See details" on that detection message to view its full path.
"AVG aborted connection on x.refban.com because it was infected with URL:Mal"
then scan computer, but then it keeps re-occurring. So I was looking for answers to what has caused this, and was directed to this support page.
Did you find a cause or solution back in December?
Did anyone try this page link that was suggested in the last post ?.........
https://althow.com/what-is-url-mal-how-to-remove-url-mal-virus/
Feel a bit reluctant to try anything like that until have more info.
Hi There
I have AVG on my laptop and the same message happens on www.hyas.com as they are a cyber security company they will not thank you AVG if its a false postive…