What Support - where is it

AVG Performance
3

Hello Anthony. 
Thank you for contacting AVG Community Support.
This is not the experience we would like give.
We will certainly check and help you.
Ensure, You product is update and try accessing the documents.
If you still wish to get block messgae please help us with screenshot so that we can check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
We appericate your efforts.

1

I've tried to find support but where is  it - they take youre money  - but not easy to ghet help

I keep getting this box that says fault and blocks me with documents I've been using for years 

2

Hello Anthony. 
Thank you for contacting AVG Community Support.
This is not the experience we would like give.
We will certainly check and help you.
Ensure, You product is update and try accessing the documents.
If you still wish to get block messgae please help us with screenshot so that we can check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
We appericate your efforts.