Hello, Charles.
I apologize for any inconvenience this may have caused. I could not find any active subscription for AVG TuneUp under the email address you used to contact us here. I would request you to contact our technical support team ( http://avgclick.me/AVGtechnical ) to validate your account information and get help with your issue.
just bought tune up but all I see is an explorer screen with the rotating circle and it says 'loading' and this has been going on for a long time, what's up?
Hello, Charles.
I apologize for any inconvenience this may have caused. I could not find any active subscription for AVG TuneUp under the email address you used to contact us here. I would request you to contact our technical support team ( http://avgclick.me/AVGtechnical ) to validate your account information and get help with your issue.