When accepting /downloading the virus protection I am getting a message: Sorry-Error (plus a code)

AVG Protection
3

Brendan,

We regret the inconvenience. Have you installed any other Security programs on your device? If not, run AVG Clear tool to remove the traces of AVG as suggested here: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product  .

Go to our official website: https://www.avg.com/en-us/download to download your AVG Antivirus.

1

Error and Code number given when I have accepted the Virus protection. What now?

2

Brendan,

We regret the inconvenience. Have you installed any other Security programs on your device? If not, run AVG Clear tool to remove the traces of AVG as suggested here: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product  .

Go to our official website: https://www.avg.com/en-us/download to download your AVG Antivirus.