When are you going to update the virus database? You guys keep on staying its an "UI" problem. I call it Bullcrap. As I posted this in another thread and I'll reposted it here.
CloudCare Status - Virus Definition Update Delivery Degradation
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 4 days ago. Oct 23, 2019 - 10:09 EDT
Update
Following the attack attempt on our network which we communicated on October 21, we thoroughly scrutinized all releases which led to the suspension of VPS updates for CloudCare AV for four days, which was an important precautionary measure to analyze them for any modified code. This is the reason for the delay in the delivery of VPS updates last week. We have since confirmed that the VPS updates are secure. As a second additional step, we implemented a process whereby product updates, including VPS updates, are thoroughly checked and updated every few days, instead on a daily basis. We are working hard on returning to our regular process of issuing daily VPS updates.
Despite these delays, we are confident to say that all of our users are protected. Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates that are being released continuously between the aggregate VPS updates run every 3-5 minutes to deliver virus definition data, and ensure that our business and consumer users remains fully protected at all times.
Despite these delays, we are confident to say that all of our users are protected. Avast’s threat detection systems consist of multiple layers of security and the automatically streamed updates that are being released continuously between the aggregate VPS updates run every 3-5 minutes to deliver virus definition data, and ensure that our business and consumer users remains fully protected at all times.
Posted 4 days ago. Oct 23, 2019 - 05:29 EDT
Identified
We are continuing to experience issues with the delivery of our virus definitions, and are working to resolve this as soon as possible.
The effect here is that devices will show as out-of-date/trigger configured alerts.
At this time, the most recent virus definitions have been deployed for the latest versions of Avast for Windows.
Avast's threat detection systems consist of multiple layers of security and the automatically streamed updates from the rest of the systems ensure that our users are still fully protected.
In the meantime, users can temporarily disable the "out-of-date virus definitions" alert within the CloudCare portal.
The effect here is that devices will show as out-of-date/trigger configured alerts.
At this time, the most recent virus definitions have been deployed for the latest versions of Avast for Windows.
Avast's threat detection systems consist of multiple layers of security and the automatically streamed updates from the rest of the systems ensure that our users are still fully protected.
In the meantime, users can temporarily disable the "out-of-date virus definitions" alert within the CloudCare portal.
Posted 10 days ago. Oct 17, 2019 - 09:32 EDT
So AVAST/AVG please start updating your virus database NOW.
"We are continuing to experience issues with the delivery of our virus definitions, and are working to resolve this as soon as possible." This is an important statement AVG people. Your not having an UI problem but the real problem is not updating your virus database. I and many other people are just plain tired of the answers that you are posting here and in emails that you have send to people.