When AVG is active, it blocks some apps from working

AVG Performance
3

Hello William,
We apologize for the inconvenience created by this situation. We suggest to follow some steps to fix this issue:
1. Please open your AVG Internet Security from AVG Zen tile.
2. Then click "Menu" at the top right corner of the AVG Internet Security and choose AVG "Settings"
3. Select Components in left side and click Customize in Firewall component.
4. In Policies, change the default rules to "allow".
5. In Network profiles, please choose the profile from Public to Private.
6. Click Ok to save the changes.
Please reply back if the issue persists.
Thank you.

1

When AVG is on and working it is blocking some apps from working. When I turn AVG off the apps work fine. How do I get AVG to allow apps to work?

2

Hello William,
We apologize for the inconvenience created by this situation. We suggest to follow some steps to fix this issue:
1. Please open your AVG Internet Security from AVG Zen tile.
2. Then click "Menu" at the top right corner of the AVG Internet Security and choose AVG "Settings"
3. Select Components in left side and click Customize in Firewall component.
4. In Policies, change the default rules to "allow".
5. In Network profiles, please choose the profile from Public to Private.
6. Click Ok to save the changes.
Please reply back if the issue persists.
Thank you.