When I click on either the menu or my account there is no drop down to select any option

Hi Sym,

We will help you to get this issue resolved.

We request you to repair the AVG Internet Security/Antivirus program by referring to the instructions given in this article.

Then check if the drop down under Menu appears, if not please let us know to help you further.

I am trying to see quarantine from previous scan. When I click on menu or the arrow nothing happens… no drop down choice appears. The same thing happens when I click on My Account

Hi Sym,

We will help you to get this issue resolved.

We request you to repair the AVG Internet Security/Antivirus program by referring to the instructions given in this article.

Then check if the drop down under Menu appears, if not please let us know to help you further.