When I try to update antivirus it takes me to shop page, also I have an order history but no subscri

Hello Kerry,
We are sorry to know that. We see from your record that you have active subscription of AVG Ultimate. We suggest you to uninstall the older AVG version installed in your computer and install the active subscription of AVG Ultimate from this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate. Feel free to contact us for further query regarding AVG.
Thank you

Hello Kerry,
We are sorry to know that. We see from your record that you have active subscription of AVG Ultimate. We suggest you to uninstall the older AVG version installed in your computer and install the active subscription of AVG Ultimate from this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate. Feel free to contact us for further query regarding AVG.
Thank you