When my coverage started?

Hello Bill,

I am sorry to hear that. I see that you have bought AVG Internet Security unlimited for 1 year. Please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate the program.

If you face any issues, please share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of your AVG dashboard to assist further.

Hello Bill,

I am sorry to hear that. I see that you have bought AVG Internet Security unlimited for 1 year. Please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate the program.

If you face any issues, please share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of your AVG dashboard to assist further.
Shirley, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru