Hello Nano,
I apologize for the inconvenience caused. I checked with your previous case which has been escalated to our next level support. They will contact you as soon as possible. It may need some time to analyse the log files and that is the reason for the delay. I request you to wait for some more time.
Thank you.
hi i am just curios, how much time its takes to the additional support to approxmently fix some issue?
i contacted the additional support almost two weeks ago and they checked the issue and told they will look into it. they gathered info from my pc with some special avg diagnostic tool.
Hello Nano,
I apologize for the inconvenience caused. I checked with your previous case which has been escalated to our next level support. They will contact you as soon as possible. It may need some time to analyse the log files and that is the reason for the delay. I request you to wait for some more time.
Thank you.