Where's Harold?

The only thing AVG has been effective at is deducting $ from my account. I have repeatedly again & again tried to activate it on my laptop but it refuses every time. Stupidly I bought the product again a number of times thinking it would help in getting the damn thing working.

Chat was available so I clicked on the link and was started with 'Harold' who said he'd solve my problem. After asking for a refund for the multiple times AVG VPN was unable to be activated after my purchase, the Chat ceased, cut out. I went back to the source page where the Chat link was and it had disappeared. Is the weird or what?

Has anyone else had problems like this?

No they want extra $ from me for installing what hasn't been able to be installed a number of times. Talk about a root. So much for consumer rights. Has anybody actually had any contact with anyone from AVG? 

Hello Alan, 

We are really sorry for the inconvenience caused. We will check and help you to resolve the issue right away.
It isn't recommended to share account/order, personal info over this public post.
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