Where's my product

Hello Stephaine,
We are sorry for the inconvenience.
We have sent an email to activate the AVG Antivirus with your license number.
Please do follow the email steps to reactivate AVG Antivirus.
Please feel free to get back to us if you still face any issues with AVG reactivation.
Thank you.

I was able to enter mysales number but not my license . what happened? I tried to redo it but now it says sale number has aready been used.

Hello Stephaine,
We are sorry for the inconvenience.
We have sent an email to activate the AVG Antivirus with your license number.
Please do follow the email steps to reactivate AVG Antivirus.
Please feel free to get back to us if you still face any issues with AVG reactivation.
Thank you.