Nope, that's one of the first things I did, and I did it repeatedly with no success.
any other ideas?
D Branez, sorry to hear about the inconvenience caused. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click on this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
ok, I did it, I hope you got it.
Didn't help. Here is what I did, uninstalled AVG 2015, went to the link, downloaded the offline installer and installed it, after installation AVG asked to restart. After restart surprise surprise Wireless was not working anymore, (luckily I was able to find later that the reason was the AVG network filter driver so I unchecked it) since I had no wireless AVG was not able to update, ok. I got the wirless to work and allowed AVG to update, same as always it downloaded some files and asked for a new restart. After the restart nothing changed, AVG shows that I'm not protected, I get an error with the AVG firewall (aparently it can't start because configuration is corrupted), when I click on fix something for example in Antivirus component, I get an error "could not finish automatic state repair, we weren't able to fix one or more components" If I try to run a scan of the computer it stops at 0 as always claiming that it the virus definitions could not be updated.
Short version:
AVG 2015 just installed, I try to run a whole computer scan but it stops at 0% with the message "Updating virus definitions failed"
Long version:
I had the AVG 2012 version, last week I realized it stoped updating since more than a year ago. I tried to update it but failed, so I decided to uninstall it and install the latest version 2015. Installation went well and seemed to be successful, but when I tried to scan my computer it was interrupted. I uninstalled it and installed it several times, re-started my computer like 20 times, it just doesn"t work.
AVG tries to update, downloads three files, one of them 94 MB big (which takes a while) then asks for a restart, but after the restart it comes to the same error "Updating virus definitions failed" and tries to update again. I have tried everything on the internet, installed Malwarebytes, Superantispyware, still nothing works, I was even forced to do a system restore because i installed another antivirus which damaged my WLAN.
AVG 2015 just installed, I try to run a whole computer scan but it stops at 0% with the message "Updating virus definitions failed"
Long version:
I had the AVG 2012 version, last week I realized it stoped updating since more than a year ago. I tried to update it but failed, so I decided to uninstall it and install the latest version 2015. Installation went well and seemed to be successful, but when I tried to scan my computer it was interrupted. I uninstalled it and installed it several times, re-started my computer like 20 times, it just doesn"t work.
AVG tries to update, downloads three files, one of them 94 MB big (which takes a while) then asks for a restart, but after the restart it comes to the same error "Updating virus definitions failed" and tries to update again. I have tried everything on the internet, installed Malwarebytes, Superantispyware, still nothing works, I was even forced to do a system restore because i installed another antivirus which damaged my WLAN.
Didn't help. Here is what I did, uninstalled AVG 2015, went to the link, downloaded the offline installer and installed it, after installation AVG asked to restart. After restart surprise surprise Wireless was not working anymore, (luckily I was able to find later that the reason was the AVG network filter driver so I unchecked it) since I had no wireless AVG was not able to update, ok. I got the wirless to work and allowed AVG to update, same as always it downloaded some files and asked for a new restart. After the restart nothing changed, AVG shows that I'm not protected, I get an error with the AVG firewall (aparently it can't start because configuration is corrupted), when I click on fix something for example in Antivirus component, I get an error "could not finish automatic state repair, we weren't able to fix one or more components" If I try to run a scan of the computer it stops at 0 as always claiming that it the virus definitions could not be updated.
Nope, that's one of the first things I did, and I did it repeatedly with no success.
any other ideas?
Hi D Branez,
Unfortunately I cant find provided output in our system, can you please try send it again?
Thanks
D Branez, sorry to hear about the inconvenience caused. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click on this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
ok, I did it, I hope you got it.