Whole computer scan

Hello Joe,
We regret for the inconvenience caused. Since you have mentioned that you are experiencing issue with AVG Scanning, we would request you to confirm whether you are mentioning about AVG Virus Scan or AVG PC Tune up maintenance Scan.
If you are facing issue with AVG Virus Scan, we would request you to repair the AVG Program and try to check whether it resolves the issue.
The following article http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG  explains how to repair the AVG Program:
Once it has been repaired, please try to reinitiate AVG Scan.
If the issue persist, please let us know ,we are here to help you.
Thank you.

Hello Joe,
We regret for the inconvenience caused. Since you have mentioned that you are experiencing issue with AVG Scanning, we would request you to confirm whether you are mentioning about AVG Virus Scan or AVG PC Tune up maintenance Scan.
If you are facing issue with AVG Virus Scan, we would request you to repair the AVG Program and try to check whether it resolves the issue.
The following article http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG  explains how to repair the AVG Program:
Once it has been repaired, please try to reinitiate AVG Scan.
If the issue persist, please let us know ,we are here to help you.
Thank you.

scan shows working but progress stay at 1%. need help.