Catherine,
We regret for the inconvenience caused to you. Could you please provide us the exact version of AVG program you have installed? Please provide us the screenshot http://avgclick.me/getscreenshot of the scan progress so that we could check and assist you better. Thank you.
Hey all - I clicked on 'scan whole computer' and it didn't go beyond 1%. It just seems to be stuck and the percentage bar doesn't move. I tried the stop scan button but it just keeps telling me it is doing a whole computer scan. Hope someone can help.
Catherine, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Catherine,
We regret for the inconvenience caused to you. Could you please provide us the exact version of AVG program you have installed? Please provide us the screenshot http://avgclick.me/getscreenshot of the scan progress so that we could check and assist you better. Thank you.