Why am I being solicited for products already paid for and valid to 2019?

General discussion
3

Hello W,

I understand that you were prompted to purchase AVG program you already have.

Please send me the screenshot http://avgclick.me/getscreenshot or the prompt you receive. We will check the same and assist you further.

1

Why am I being solicited for products I have and valid until 2019??

2

Wilfrid, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru