Hi Noah,
We're glad to look into this & help you.
For better clarity, please share us the screenshot of the notification that you receive, after clicking on 'see details' in it.
today i edited a video and wanted to save it but anti virus window pops up and says weve just protected your file from resolve.exe… I downloaded it from official website.
Let us attempt to clarify this for you, Noah.
The notification that you receive would have 'See details' option in it at the bottom right corner. It would include more info regarding the file & exact component that is providing the prompt. Hence, our colleague has suggested you to click on See details & then share the screenshot.
Thank you for sharing the screenshot, Noah.
The pop up was from Ransomeware protection shield.
It prevents your personal photos, documents, and files from being modified, deleted, or encrypted by ransomware attacks. This feature scans for and automatically secures folders that may contain personal data and allows you to specify additional folders you want to protect from untrusted applications. Additionally, you can specify which applications are allowed to modify the files in your folders and which applications are always blocked.
If you trust the application, click 'Allow app'.
Noah, we'd once again like to inform that the app was not classified as ransomware infection.
It was just a warning to alert you about the app's access to a file in protected folder.
I'd request you to click 'Allow app' to stop seeing this alert.
I solved problem today the antivirus thought it was ransomware but it wasnt a ransomware so please fix ransomware protection
And the video editor didint modified anything.
Hi Noah,
We're glad to look into this & help you.
For better clarity, please share us the screenshot of the notification that you receive, after clicking on 'see details' in it.
Thank you for the screenshot.
Please click on the see details option on the bottom right corner in the popup then share us the screenshot again.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
You are welcome, Noah. If you need any help with AVG, do not hesitate to reach us. Thank you.
I allowed app but thanks for your help…
you mean like rogram app picture or what?