Why are the reviews negative

General discussion
3

Hello Pierre,
Thank you for contacting AVG Community Support.
From your messages, we're uncertain as to how we can assist you further.
If you're facing any issues/concerns regarding AVG, please elaborate them in detail.
Thank you and keep us updated.

1

The requests to upgrade are frequent but the replies to comments here are feeble.

2

Hello Pierre,
Thank you for contacting AVG Community Support.
From your messages, we're uncertain as to how we can assist you further.
If you're facing any issues/concerns regarding AVG, please elaborate them in detail.
Thank you and keep us updated.