Hello, I lately tried to download some trainers/cheats for Youtubers life but everytime i try to open them, they are getting showed as a threat "Win32:Malware-gen" and i tried it multiple times but everytime it gets sent as a threat, can someone help?
Hello John,
You've reached the AVG community support forum.
We'll certainly look into this and answer your queries.
Before we proceed, would you be so kind as to share us a few screenshots of the threat pop-ups you're referring to? Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot. Refer to the below article for detailed instructions to capture a screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) . Does the threat pop-up appear when you're trying to access a particular website using a certain browser or irrespective of them?
Awaiting your response.
Hello John,
You've reached the AVG community support forum.
We'll certainly look into this and answer your queries.
Before we proceed, would you be so kind as to share us a few screenshots of the threat pop-ups you're referring to? Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot. Refer to the below article for detailed instructions to capture a screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) . Does the threat pop-up appear when you're trying to access a particular website using a certain browser or irrespective of them?
Awaiting your response.
I am opening a .exe file