Why are you taking money from my account when cancelled avg almost 5 years ago

AVG Subscription
4

Hi Michael,

We acknowledge your refund request.
However, upon checking your account, we're unable to locate any charge. It might be under your alternate account.
Since it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info. 
Please revert to us via email to proceed further.

1

Please put money back into my account that you have fraudulently taken

3

Hi Michael,

We acknowledge your refund request.
However, upon checking your account, we're unable to locate any charge. It might be under your alternate account.
Since it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info. 
Please revert to us via email to proceed further.

2

I have a feeling that it's a phising attempt email.  I received an email earlier today saying they had charged my card almost $400 for a subscription.  First of all the email was sent to an email that is not the email I used for AVG, 2nd they don't have any of the numbers for the credit card listed and just show X's (usually show at least last 4 numbers).  Also $400 for a 1 year subscription seems…a bit high to real.