Hello Merlyn,
Please explain your concern with AVG in detail which will help us to understand and assist further.
Thank you.
Why can i logon from windows but not from phone?
Thank you for clarifying the issue.
I see that you have already submitted the issue to our mobile team.
You will get the prompt response for the issue and the steps to resolve it.
It will take time for you to get the response from mobile team.
Your patience is much appreciated.