Hello Brian.
Thank you for contacting AVG Support Community.
We're sorry to hear that you're facing this trouble.
We will certainly check and help you.
Please confirm us how long you are facing this issue and confirm us the operating system(Windows 11, Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Xp, Windows Vista) which you are using on your PC.
Please repair AVG Internet Security and check if that helps. Please refer to the below article to repair AVG Internet Security.
https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
After repairing the program, please reboot the PC once to apply the changes.
Thank you and keep us updated.
Why is it not possible to open my AVG internet security and do a scan?
My renewal depends on the answer!
Hello Brian.
Thank you for contacting AVG Support Community.
We're sorry to hear that you're facing this trouble.
We will certainly check and help you.
Please confirm us how long you are facing this issue and confirm us the operating system(Windows 11, Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Xp, Windows Vista) which you are using on your PC.
Please repair AVG Internet Security and check if that helps. Please refer to the below article to repair AVG Internet Security.
https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
After repairing the program, please reboot the PC once to apply the changes.
Thank you and keep us updated.