Why didn't my subscription protect me from my virus? ti

AVG Protection
3

Hello Barbara,

We sincerely apologize for the inconvenience caused. We'll look into this and help you.
We've checked and we can see that you've already raised a ticket (#11675994) with our technical support team. They'll get back to you via email at the earliest possible.
However, we're more than glad to help you in this forum. Please let us know how you've narrowed it down that your device has been compromised.
Thank you for understanding. Keep us updated.

1

MY SUBSCRIPTION FAILED ME!!!  WHY

TICKET #11675994.

2

Hello Barbara,

We sincerely apologize for the inconvenience caused. We'll look into this and help you.
We've checked and we can see that you've already raised a ticket (#11675994) with our technical support team. They'll get back to you via email at the earliest possible.
However, we're more than glad to help you in this forum. Please let us know how you've narrowed it down that your device has been compromised.
Thank you for understanding. Keep us updated.