Why didn't you say that in the first place?!

General discussion
3

Hello Shawn.
I apologize for the inconvenience this may caused. Could you brief the exact issue you are facing? so that we are glad to help you with it. Please feel free to contact us back for any further assistance. Thank you.

1

Please discuss the parameters of "description".  If YOU are not robots, it should be self explanatory.

2

Other Shawn Disney posting (https://support.avg.com/answers?id=906b00000008mUWAAY).
AVG Guru