Hi Karthikeyan,
Thanks for answering so soon, I tried to reply earlier, but the website doesn’t work now for 4 days! It says “we’ll be right back”, but that’s for 4 days!
Yes, AVG Secure VPN is installed at my computer and it's active, and expiredate is correct.
But when I checked that Tuesday morning, it was again switched off, but not by me! I don't know when this happens, sometimes I receive notification of that, sometimes I don't and then discover that by accident, like Tuesday morning. It happens on my pc, on my tablet and on my phone.
I also cannot include print screens of that, keeps saying website is not available.
Yvon
Hi Yvonne,
We apologize for any inconveinence caused to you. We will work together to sort this issue.
Let us first check if AVG Secure VPN program installed on your computer is active. Open AVG Secure VPN installed on your computer, click on "My AVG->My Subscriptions". From here check if it shows the correct expiry date as Jun 7, 2022.
If it shows the above expirv date, then we can confirm that AVG Secure VPN is already activated on your computer and you don't need to anything else, you can simply ignore the email.
Is AVG Secure VPN gets turned off automatically on all your devices? If yes, may I know when exactly does it gets switched off? For example, in middle of briwsing on Internet or after a computer reboot or when the computer is ideal for some time.
Please elaborate on the above issue to help you further.
Why do I receive e-mails I have to re-activate AVG VPN because I haven't used is for a while?
I don't understand, I installed AVG Secure and VPN, and this happens all the time, as well on pc as phone as tablet. It also happens that suddenly AVG has switched off, but NOT by me!
I'm so very disappointed by AVG! Sadly I paid until next year, but just before ending my subscription I'm going to search for another antivirus which doesn't have this kind of sh..... problems!
Now what do I have to do with this e-mail? I have to re-actiivate AVG VPN, have to download it again and have to install again??? I'm SO ANGRY!!!
Please accept our apologies for the inconvenience caused, Yvon.
Since, this page doesn't allow you to share the screenshot of page that says website isn't available, we've sent you an email requesting it.
Please revert to us via email to proceed further.
Hi Yvonne,
We apologize for any inconveinence caused to you. We will work together to sort this issue.
Let us first check if AVG Secure VPN program installed on your computer is active. Open AVG Secure VPN installed on your computer, click on "My AVG->My Subscriptions". From here check if it shows the correct expiry date as Jun 7, 2022.
If it shows the above expirv date, then we can confirm that AVG Secure VPN is already activated on your computer and you don't need to anything else, you can simply ignore the email.
Is AVG Secure VPN gets turned off automatically on all your devices? If yes, may I know when exactly does it gets switched off? For example, in middle of briwsing on Internet or after a computer reboot or when the computer is ideal for some time.
Please elaborate on the above issue to help you further.